Netchex

What is Netchex?

Netchex is an all-in-one payroll and HR software platform designed for businesses of all sizes. This cloud-based solution helps companies manage their entire employee lifecycle from hiring to retirement. Founded in 2003, Netchex has grown to serve thousands of businesses across various industries.

The software combines essential HR functions like payroll processing, time tracking, benefits administration, and talent management into a single integrated system. This unified approach eliminates the need for multiple software solutions and reduces data entry errors.

Netchex works as a centralized hub for all employee information. HR teams can access real-time data through an intuitive dashboard. The platform also offers employee self-service features through both web and mobile applications.

Many businesses choose Netchex because it provides comprehensive HR tools without requiring extensive technical knowledge. The platform aims to simplify complex HR processes while ensuring compliance with changing regulations.

Key Features and Use Cases

Payroll Processing

Netchex offers complete payroll management capabilities. The system handles tax calculations, direct deposits, and tax form generation automatically. Users can run payroll in minutes rather than hours with the streamlined interface.

Companies with multiple pay schedules benefit from the flexible payroll options. The platform supports weekly, bi-weekly, semi-monthly, and monthly pay cycles. It also manages different employee types including hourly, salaried, and contract workers.

Year-end tax processing becomes simpler with Netchex. The system prepares and files W-2s, 1099s, and other tax forms. This automation reduces errors and ensures timely compliance with tax deadlines.

Time and Attendance

The time tracking system eliminates paper timesheets. Employees can clock in and out using the mobile app, web browser, or physical time clocks. Managers receive notifications about missed punches or overtime issues.

Scheduling features help companies manage staff coverage efficiently. Team leaders can create, modify, and share schedules with employees instantly. The system also tracks paid time off balances and manages time-off requests.

Labor cost tracking provides insights into workforce expenses. Reports show hours worked by department, project, or location. This visibility helps control overtime costs and optimize staffing levels.

Employee Benefits Administration

Netchex simplifies benefits enrollment and management. The platform handles health insurance, retirement plans, and other employee benefits. Automated workflows guide employees through the selection process.

Benefits reporting tools help HR teams monitor costs and participation. The system generates reports on enrollment statistics and benefit expenses. These insights support better budget planning and program adjustments.

ACA compliance features track employee eligibility and coverage offerings. The system prepares and files required ACA forms automatically. This functionality reduces compliance risks and administrative burden.

Talent Management

The applicant tracking system streamlines recruitment efforts. HR teams can post job openings, screen applicants, and schedule interviews within the platform. The centralized candidate database improves hiring efficiency.

Onboarding tools help new employees start productively. Digital forms and automated workflows reduce paperwork. New hires can complete required documentation before their first day.

Performance management features support employee development. Managers can set goals, conduct reviews, and provide feedback through the system. This structured approach improves performance evaluation consistency.

Mobile Access

The Netchex mobile app gives employees on-the-go access to HR information. Workers can view pay stubs, request time off, and update personal information from their smartphones. This convenience reduces HR administrative workload.

Mobile time clock functionality allows remote and field employees to track hours accurately. GPS verification ensures time entries come from appropriate locations. This feature benefits companies with distributed workforces.

Managers can approve requests and access reports through the app. This mobile capability speeds up decision-making and workflow approvals. Leadership teams stay connected to HR processes even when away from their desks.

Pros and Cons

Pros

All-in-one solution: Netchex combines payroll, HR, benefits, and time tracking in one platform. This integration eliminates the need for multiple systems and reduces duplicate data entry.

User-friendly interface: The dashboard design makes navigation simple for both HR administrators and employees. Most users can learn the system quickly without extensive training.

Strong compliance features: Built-in tools help companies meet federal, state, and local regulations. The system updates automatically when tax laws change.

Excellent customer service: Users consistently praise Netchex's support team. The company provides dedicated service representatives who understand client needs.

Customization options: The platform allows companies to adjust settings, reports, and workflows to match their processes. This flexibility accommodates different business requirements.

Comprehensive reporting: The system includes numerous standard reports and custom report builders. These analytics help companies make data-driven HR decisions.

Cons

Learning curve for advanced features: While basic functions are easy to use, some advanced capabilities require additional training. New administrators might need time to master all tools.

Limited international capabilities: Netchex primarily serves U.S.-based companies. Organizations with extensive global operations may need additional solutions.

Integration complexity: Some users report challenges when connecting Netchex with certain third-party applications. Integration may require technical assistance.

Mobile app limitations: While the mobile app handles common tasks well, some features remain only available through the desktop version.

Report customization complexity: Creating highly specialized reports sometimes requires support from Netchex representatives. The custom report builder has a steeper learning curve.

Pricing

Netchex pricing follows a per-employee-per-month (PEPM) model. According to current information, the base pricing ranges from $12 to $18 PEPM depending on selected features and company size.

The platform offers different package levels:

Essentials Package: Starts at approximately $12 PEPM. Includes core payroll processing, basic HR functions, employee self-service, and standard reporting.

Professional Package: Ranges from $14-$16 PEPM. Adds time and attendance tracking, benefits administration, and expanded HR tools.

Enterprise Package: Typically $16-$18 PEPM. Provides the complete suite including talent management, advanced analytics, and dedicated support.

Additional costs may apply for:

• Implementation and setup fees (one-time)

• Time clock hardware

• Additional training sessions

• Custom development work

Netchex offers volume discounts for larger organizations. Companies with more employees generally receive lower per-user rates. The company provides customized quotes based on specific business needs and employee count.

Most packages include standard support, regular software updates, and basic training. Netchex does not typically require long-term contracts, though some pricing incentives may apply for multi-year agreements.

FAQs

How long does Netchex implementation take?

Implementation typically takes 4-6 weeks depending on company size and complexity. The process includes data migration, system configuration, and user training. Netchex assigns dedicated implementation specialists to guide clients through the setup.

Does Netchex integrate with accounting software?

Yes, Netchex offers integrations with popular accounting platforms including QuickBooks, Sage, and Xero. These connections allow automated data sharing between payroll and financial systems. Some integrations may require additional setup assistance.

Can employees access their information outside work hours?

Yes, employees can access their personal information, pay stubs, tax forms, and benefits details 24/7 through both the web portal and mobile app. This self-service functionality works on smartphones, tablets, and computers.

How does Netchex handle tax filing?

Netchex manages all aspects of payroll tax compliance including calculating, withholding, depositing, and filing federal, state, and local taxes. The system automatically generates and submits quarterly and annual tax forms. Netchex also provides year-end tax statements for employees.

What kind of customer support does Netchex offer?

Netchex provides multiple support channels including phone, email, and an online help center. Clients receive a dedicated service team familiar with their account. Support hours run Monday through Friday from 8 AM to 6 PM Central Time with emergency support available for critical issues.

Is Netchex suitable for small businesses?

Yes, while Netchex serves organizations of all sizes, they offer solutions specifically designed for small businesses. Companies with as few as 10 employees can benefit from the platform's features. Pricing scales based on company size to remain affordable for smaller organizations.

How secure is employee data in Netchex?

Netchex uses industry-standard security measures including data encryption, secure data centers, and regular security audits. The platform complies with relevant data protection regulations. Role-based access controls ensure employees only see appropriate information.

Conclusion

Netchex delivers a comprehensive payroll and HR solution that helps businesses streamline their workforce management. The platform successfully combines essential HR functions into one integrated system, saving time and reducing errors.

The software particularly stands out for its user-friendly design, strong compliance features, and responsive customer support. These qualities make Netchex valuable for companies seeking to simplify their HR processes without sacrificing functionality.

While the system has some limitations regarding advanced customization and international capabilities, its core features meet the needs of most U.S.-based organizations. The mobile app provides essential functionality for today's increasingly remote workforce.

Pricing remains competitive compared to similar all-in-one HR platforms. The tiered package structure allows businesses to select the appropriate level of service for their needs and budget. Volume discounts make the solution accessible to larger organizations.

For businesses looking to replace multiple HR systems with a single integrated platform, Netchex offers a compelling option. The combination of comprehensive features, ease of use, and dedicated support creates significant value for companies of all sizes.